Help & support
Frequently asked questions
Everything you need to know about our parts, website, and ordering process — answered clearly.
Section 01
Product questions
Fitment, OEM vs aftermarket, part numbers, and catalog questions.
Most in-stock orders ship within 1–2 business days. You’ll receive a tracking number by email as soon as your order leaves the warehouse.
Yes — both. OEM parts are sourced directly from the manufacturer and carry the original warranty. Aftermarket parts are thoroughly vetted for quality and fitment.
Most in-stock orders ship within 1–2 business days. You’ll receive a tracking number by email as soon as your order leaves the warehouse.
Section 02
Ordering & website
Accounts, checkout, payments, shipping, and returns.
Most in-stock orders ship within 1–2 business days. You’ll receive a tracking number by email as soon as your order leaves the warehouse.
Yes — both. OEM parts are sourced directly from the manufacturer and carry the original warranty. Aftermarket parts are thoroughly vetted for quality and fitment.
Most in-stock orders ship within 1–2 business days. You’ll receive a tracking number by email as soon as your order leaves the warehouse.
Section 03
General questions
Wholesale accounts, fleet orders, support, and everything else.
Most in-stock orders ship within 1–2 business days. You’ll receive a tracking number by email as soon as your order leaves the warehouse.
Yes — both. OEM parts are sourced directly from the manufacturer and carry the original warranty. Aftermarket parts are thoroughly vetted for quality and fitment.
Most in-stock orders ship within 1–2 business days. You’ll receive a tracking number by email as soon as your order leaves the warehouse.
We’re here to help
Not sure what your truck needs? Ask us.
Our team knows medium duty trucks. Send us your truck details and the problem you’re solving — we’ll point you to the right part.
